Cancellation & Refund Policy

At ForwardBusiness, we strive to provide our customers with the highest quality products and services. However, it is important for us to set clear expectations regarding our cancellation and refund policy. Please carefully review the following terms:

No Cancellations

Once an order is placed or a service agreement is signed, we immediately allocate resources and commence the preparation process to meet your requirements in a timely manner. Due to this commitment of resources and effort, we are unable to accept cancellations once an order has been confirmed. We encourage our customers to review their orders carefully before finalizing them.

No Refunds

We stand behind the quality and value of the products and services we offer. However, in alignment with our commitment to resource allocation and the custom nature of our offerings, we do not provide refunds once an order has been placed or a service has been availed. This policy is in place to help us maintain our standards of service and product quality for all our customers.

Exceptions

Please note that while our policy is no cancellations and no refunds, we understand that extraordinary circumstances may arise. In such exceptional cases, decisions will be made at the discretion of our management team. These cases are handled on an individual basis and do not constitute a precedent or change to our policy.

Customer Satisfaction

Your satisfaction is important to us. If you have any concerns or issues with the product or service you have received, please contact our customer service team at amsray@gmail.com. We are dedicated to addressing your concerns and finding a satisfactory resolution.

Acknowledgment

By placing an order or availing of our services, you acknowledge that you have read, understood, and agree to our cancellation and refund policy. We appreciate your understanding and thank you for doing business with us.