Our Privacy Policy ("Privacy Policy") helps explain our data practices, including the information we process to provide our Services.
Our Privacy Policy talks about what information we collect and how this affects you. It also explains the steps we take to protect your privacy, like building our Services so delivered messages aren’t stored by us and giving you control over who you communicate with on our Services.
This Privacy Policy applies to all of our Services unless specified otherwise.
ForwardGasTrac must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services.
Our Services have optional features which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. For example, you cannot share your location with your contacts if you do not permit us to collect your location data from your device. Permissions can be managed through your Settings menu on both Android and iOS devices.
Your Account Information. You must provide your mobile phone number, Email, Company Name, Department & Designation and your profile image to create a ForwardGasTrac account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and "about" information.
If you have supplied your email address as part of your use of the Application, ForwardGasTrac may, subject to the applicable law, occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with ForwardGasTrac HERE. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
In order for some services and in-app functions to work, ForwardGasTrac may collect and/or store personally identifiable information such as:
And only for the purposes required in order to maintain proper in-app functionality. This information will only be shared with third parties as required to maintain proper in-app functionality.
For more information on how we use your data, please consult our Privacy Policy.
You can use the contact upload feature and provide us, if permitted by applicable laws, with the mobile phone number in your address book on a regular basis, including those of users of our Services and your other contacts. If any of your contacts aren’t yet using our Services, we’ll manage this information for you in a way that ensures those contacts cannot be identified by us. You can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information. You give your groups a name. You can provide a group profile picture or description.
If you use our payments services, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method, shipping details, and transaction amount). If you use our payments services available in your country or territory, our privacy practices are described in the applicable payments privacy policy.
When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues.
We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services (including when you interact with a business), and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports. This also includes information about when you registered to use our Services; the features you use like our messaging, calling, Status, groups (including group name, group picture, group description), payments or business features; profile photo, "about" information; whether you are online, when you last used our Services (your "last seen"); and when you last updated your "about" information.
We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including mobile phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.
We collect and use coarse & precise location information from your device with your permission when you choose to use location-related features, like when you decide to share your location with your contacts or view locations nearby or locations others have shared with you. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.
We receive information about you from other users. For example, when other users you know use our Services, they may provide your mobile phone number, name, and other information (like information from their mobile address book) just as you may provide theirs. They may also send you messages, send messages to groups to which you belong, or call you. We require each of these users to have lawful rights to collect, use, and share your information before providing any information to us.
You should keep in mind that in general any user can capture screenshots of your chats or messages or make recordings of your calls with them and send them to ForwardGasTrac or anyone else, or post them on another platform.
Just as you can report other users, other users or third parties may also choose to report to us your interactions and your messages with them or others on our Services; for example, to report possible violations of our Terms or policies. When a report is made, we collect information on both the reporting user and reported user.
Businesses you interact with using our Services may provide us with information about their interactions with you. We require each of these businesses to act in accordance with applicable law when providing any information to us.
When you message with a business on ForwardGasTrac, keep in mind that the content you share may be visible to several people in that business. In addition, some businesses might be working with third-party service providers (which may include Google) to help manage their communications with their customers. For example, a business may give such third-party service provider access to its communications to send, store, read, manage, or otherwise process them for the business. To understand how a business processes your information, including how it might share your information with third parties or Google, you should review that business’ privacy policy or contact the business directly.
We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with them to distribute our apps; provide our technical and physical infrastructure, delivery, and other systems; provide engineering support, cybersecurity support, and operational support; supply location, map, and places information; process payments; help us understand how people use our Services; market our Services; help you connect with businesses using our Services; conduct surveys and research for us; ensure safety, security, and integrity; and help with customer service. These companies may provide us with information about you in certain circumstances; for example, app stores may provide us with reports to help us diagnose and fix service issues.
We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services we may receive information about you from them; for example, if you use the ForwardGasTrac share button on a news service to share a news article with your ForwardGasTrac contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services and products.
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
You share your information (including messages) as you use and communicate through our Services.
Your mobile phone number, profile name and photo, "about" information, last seen information, and message receipts are available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users, including businesses, with whom you communicate.
Users, including businesses, with whom you communicate can store or reshare your information (including your mobile phone number or messages) with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services and certain information you share.
We offer specific services to businesses such as providing them with metrics regarding their use of our Services.
We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. We work with these companies to support our Services, such as to provide technical infrastructure, delivery and other systems; market our Services; conduct surveys and research for us; protect the safety, security, and integrity of users and others; and assist with customer service. When we share information with third-party service providers in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.
When you or others use third-party services that are integrated with our Services, those third-party services may receive information about what you or others share with them. For example, if you use a data backup service integrated with our Services (like iCloud or Google Drive), they will receive information you share with them, such as your ForwardGasTrac messages. If you interact with a third-party service through our Services, such as when you use the in-app player to play content from a third-party platform, information about you, like your IP address and the fact that you are a ForwardGasTrac user, may be provided to such third party. Please note that when you use third-party services their own terms and privacy policies will govern your use of those services and products.
ForwardGasTrac receives information from, and shares information with, other third parties. We use this information to help operate, provide, improve, understand, customize, support, and market our Services and offerings. This includes:
In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, your information may be shared with successor entities or new owners in connection with the transaction in accordance with applicable data protection laws.
You can delete your account and all data from third-party servers using the prominent Delete button on the main screen. You can also backup your data to your Google Drive or Desktop. We store information for as long as necessary for the purposes identified in this Privacy Policy, including providing our Services or for other legitimate purposes.
If you would like to manage, change, limit, or delete your information, you can do so through the following tools:
We access, preserve, and share your information as described in the "Information We Collect" section of this Privacy Policy if we believe it is necessary to:
ForwardGasTrac shares information globally with our partners, service providers, and those with whom you communicate, in accordance with this Privacy Policy. This may involve transferring or transmitting your information to, or storing and processing it in, countries outside of where you live, including the United States and other locations where our affiliates, partners, or service providers are located. We use Google Inc.'s global infrastructure and data centers, including those in the United States. These transfers are necessary to provide our global Services as described in our Terms.
We may amend or update our Privacy Policy. We will provide notice of such amendments and update the "Last modified" date at the top of this Privacy Policy. Please review our Privacy Policy periodically.
If you have questions or issues regarding our Privacy Policy, you can contact us:
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